What do others say?
Misch worked with us to identify our customer lifetime value and understand how important it is that we take details to keep in contact with our customers. This has made it possible for us to use email marketing to improve repeat business and customer retention. We also put in place sales strategies to cross and up sell products to customers. We have so many more ideas now!
Misch's knowledge has helped us implement a full retention strategy to grow the business year on year. We saw an increase of over 1200 customers last year!
I've worked with Misch for over 12 months with various clients looking to build more repeat business into their companies, always with great success. Her knowledge on improving connections and monitoring repeat custom for growth has been invaluable.