What do others say?
County Battery
Misch worked with us to identify our customer lifetime value and understand how important it is that we take details to keep in contact with our customers. This has made it possible for us to use email marketing to improve repeat business and customer retention. We also put in place sales strategies to cross and up sell products to customers. We have so many more ideas now!
Misch's knowledge has helped us implement a full retention strategy to grow the business year on year. We saw an increase of over 1200 customers last year!
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Rob Deans
I've worked with Misch for over 12 months with various clients looking to build more repeat business into their companies, always with great success. Her knowledge on improving connections and monitoring repeat custom for growth has been invaluable.
Really Helpful Guide
Thanks Misch!
Helped Me Alot
Great Work. Thanks!
Hey, I'm Misch Fretwell - A Customer Care and Retention Specialist.
This Workshop Will Help You Learn -
Why repeat business is important
Why you should be talking to your existing customers more
Why it's easier to sell to an existing customer
How to increase profits without spending any money