What do others say?
Don't just take my word for it, see how working with me helped other businesses
Misch worked with us to identify our customer lifetime value and understand how important it is that we take details to keep in contact with our customers. This has made it possible for us to use email marketing to improve repeat business and customer retention. We also put in place sales strategies to cross and up sell products to customers. We have so many more ideas now!
Misch's knowledge has helped us implement a full retention strategy to grow the business year on year. We saw an increase of over 1200 customers last year!
I've worked with Misch for over 12 months with various clients looking to build more repeat business into their companies, always with great success. Her knowledge on improving connections and monitoring repeat custom for growth has been invaluable.
Keep them coming back
In 2 hours you'll be on your way to growing a stronger business in no time. All of the information in this workshop has been tried and tested over a 17+ year career in customer care.
Don't forget your existing customer
Keep them happy and they're worth ££££ more to you than a customer that hasn't bought from you yet!
Marketing to existing customers is SO much cheaper than finding new ones!
Existing customers are 60% more likely to buy something else from you AND they will tells their friends about you too. None of this costs much!
You profits will improve
Less marketing costs + more business from existing customers can only equal one thing - MORE profit
Word of Mouth
It's THE most powerful form of marketing because it's trusted and it costs nothing but the care and attention you give to your customers