About
Helping build independent businesses and watching them grow
The independent business is coming back. In a world more aware of the importance of community & sustainability, it is now more prevalent than ever to help people build their own independent businesses.
Misch Fretwell is a CIM qualified Marketing professional with over 15 years’ experience working with service businesses.
Since the age of 20, Misch has worked as the key marketing influence within a family run business. From start-up in 2007 & re-brand in 2011 through to full marketing direction & day to day running of the business from 2015, Misch has key knowledge in the importance of what it takes to grow your business.
Taking on the day to day running & direction of the company in 2015, Misch set out with 2 goals: Grow the business retail sector & with the family business ethos in mind; help give staff a flexible working environment.
Following a successful period of growth & restructure within the business, Misch now has sights set on a new venture to help other service businesses.
Combining 15 years’ experience within business & marketing, the love of a good natter & a passion to help people work in a way that suits them – Chatterbox was born.
Moving away from the traditional agency office and in a world where businesses can connect digitally, Chatterbox works with other independent creative businesses. Many of whom are working around busy family lives, to offer business support that focusses on you and your customer.
The benefits of collaborating with other independent businesses include:
Tailoring the right design & content creation to each business
Supporting local people in their flexible work life
Reduced overheads via collaborative working
Cost savings for clients
Our ethos is all about supporting independents & helping your business grow. If you’d like to speak to us about your service business, please get in touch.
Lets work together!
Get in touch today and see how we can help your business grow
Services We Proudly Provide
Free advice, hints and tips.
Follow us on Facebook, Instagram or LinkedIn
Free E-book.
Free E-book – Your customer service is AWFUL
Mentoring & Support
Do you want to keep your marketing in house? Our mentoring service offers a consistent, independent contact to support profitable marketing & business growth.
Training and Workshops
Book your teams onto our customer experience and retention training for a stronger business with more engaged staff and customers who can’t wait to come back.
Growth & Retention Consultation
Need help with how to take your business forward, create a great experience for your customers and keep them coming back? Book our one to one bespoke consultation for practical help and real results.
Online courses
COMING SOON !!