Are you ready to grow your business?
Free up your time, save money on marketing and build stronger relationships that increase your profits by up to 95%
More time to focus on growing your business
By the end of the 8 weeks you'll have a structure in your business that keeps your customers buying repeatedly and referring so your pipeline is always working for you in the background.
structured guidance and support
We've done this for 15 years so know how to make it very simple for you. Plan and implement structure inside your business with ease and expert guidance. Plus 12 weeks digital support, including a library of resources to guide you.
bigger Return on investments
Every penny you spend on future marketing will work harder for you because of the strong foundations built by increasing the value of each customer you bring through your business.
Investment - £1000
(or 2 payments of £550)
Invest in your growth
£1000 or 2 payments of £550
8 1-1 structured sessions delivered via zoom (90 minutes each)
Workbooks and template ideas for you to implement in your business
A library of resources to help your growth based on areas such as; Customer Care, CRM systems, Time Management, Managing Change and much more
12 weeks 1-1 digital support to ask questions and seek guidance specific to your business
A Case study
Developed over 15 years, these frameworks were used to build a successful SME operating in 9 locations
Flagship store opened. We quickly identified we would not be profitable if customer churn was high and customers cost A LOT to acquire. Focus was on bringing in as many people as we could at discounted prices.
Week 1 - 9 sales.
Expanding rapidly to 6 locations it was time to focus on customer retention. 1000's of hours spent sticking labels on direct mail to bring our customers back to us. We trained our teams to bring change to the industry and become more customer focused.
It's time to re-brand and kick things up a notch! Opening a centrally managed booking centre meant we could care for a fast growing customer base of over 5000 customers per year.
With 8 locations and over 15000 customers per annum, our main focus was increasing customer retention even further. We devised a system to identify key touch points with customers using data gathered over 10 years in business.
We were ready for a custom built Customer Relationship Management system. Over the next year we designed and project managed the implementation of this system, saving over 3 days per week in data analysis.
35000 Sales with a 70%-80% retention rate